Life can be unpredictable, and you may need to reschedule an appointment. If you can’t make your appointment, it is important that you let us know as soon as possible. If you need to cancel or postpone your appointment, please can you give at least 24 hours’ notice. If you provide us with less 24 hours’ notice and we cannot fill your appointment time with another client, you will be charged 50% of your full consultation fee. If you fail to attend and provide no notice, unless there is a reasonable explanation, you will be charged 100% of the consultation fee if you do not attend. We will provide you with reminders, however, it is your responsibility to manage your appointment times.

The cost of a 50-minute session is $140. This will be discussed and agreed upon during your first session. For the initial 1-2 sessions I work with you to get a full understanding of your current concerns and your treatment goals whilst considering all biological, psychological, and social factors. Initially is it helpful to have weekly sessions whilst we start to build a therapeutic relationship and working together. These sessions may be spread out to fortnightly sessions and become less frequent. This allows time to implement changes on your own while also staying connected to review your progress. Preferred method of payment is direct debit (details available on invoice) prior to your session. Square Reader facilities are available for Debit/Credit Cards ( approximately 1.9% transaction fee to be included in payment).

No, you do not require a referral for counselling services. However, if you do want to access rebates for counselling services from your private health fund (as applicable) a GP referral may be required. Please check with your private health fund. It is a good idea to speak with your GP and let them know how you are feeling as your mental health can certainly impact your physical health.

You are unable to claim Medicare rebates for counselling services. If you hold private health insurance with Bupa, Police Health Fund, Phoenix Health, CUA Health (Telehealth only), St Luke's Health, Emergency Services Health, Westfund, Teachers Union Health, GMHBA and AIA you may be eligible for a rebate. Please check with your private health insurance if you are covered for counselling services. An invoice will be provided after each session and a rebate will need to be claimed by yourself directly with your Private Fund.

Yes, I am a registered business and hold an ABN Number. I have completed a Master in Clinical Counselling and I am registered with the Australian Counselling Association (ACA). I also hold extensive experience in a corporate environment. Please contact me via email should you require additional details.

Normal operating hours are Friday's excluding public holidays. When there is no one available to take your phone call, you may leave a confidential message on the mobiles answering machine. I will respond to your telephone or email message within 24 hours. Yes I provide online counselling services via zoom.

This service does not have coverage for emergencies. In the case of an emergency, you should contact 000 or your nearest hospital emergency department. Alternatively, you may call an agency called Lifeline which operates a 24-hour telephone crisis counselling service on 13 11 14. You are encouraged to share any experienced after-hours emergencies as soon as possible with your counsellor.